We've all been there.
Even if your heart is soaring with good intentions and your marketing is totally on-point, less-than-ideal clients will still find a way to wiggle into your schedule.
It’s happening again. I’m in Google Docs, editing a client’s copy, and I see their cute little face icon pop up in the corner. My fingers freeze. Now they can see my writing in its not-so-sparkly splendor—the backspacing with self-doubt, the broken sentences, the weighing two words for 20 minutes before making a call. (I exaggerate not.)